Divi Contact Form VS Gravity Forms

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Let's explore the pros and cons of using either the Divi Contact form or Gravity Forms.

Contact forms are a vital piece of your website, but choosing the right kind can be challenging. Both the Divi Contact form and the Gravity Forms contact form are excellent options that offer different integrations, style, and functionality. 

Hannah Raeside

Office Manager, Pod Creative

Here are a few reminders about making a successful contact form:

  • Keep it simple!
  • Use conditional logic or anti-spam services
  • Only include required fill-ins if necessary
  • Customize your confirmation message

Contact forms are important!

Why? It’s right in the name, contact! Your contact form is a vital part of your website. It allows your clients and customers to contact you with questions, to purchase items or book services. An easy to use contact form can mean all the difference to a potential customer! If your contact form is confusing, too long, or requires too many ‘hoops’ to jump through before the user can press send it will lead to user frustration and abandoned forms.

Divi Contact Form

The Divi contact form has many advantages. It’s straightforward to set up, customizable, and included with Divi. If you are looking for a basic, trustworthy, easy to set up contact form then we highly suggest the Divi contact form!

Integrations & Add on’s –  A Con

At this time Divi has limited options via extra plugins for Add on’s or integrations within their in-house Contact form.

While these features can be handy, if all you are looking for is a reliable, dependable contact form that is straightforward to build then this is to your advantage. The Divi contact form is intuitive, easy to set up, works, and comes included with Divi.

Customization – A big Pro

The Divi contact form is very customizable, from looks to content, to custom CSS! If you want to learn more about customizing your Divi contact form, check out our blog or this Elegant themes post. Below is an example custom contact form we created using Custom CSS and styling.

Using the powerful creation tools of Divi not only can the contact form be customized, but the background and area surrounding can also be set! Each contact form auto-populates a basic reCaptcha. Micro-interactions can be added via Custom CSS to add styling.

Important side note:

Gravity Forms is a paid plugin, costing upwards of $259 USD per year for the elite package. It offers robust spam protection, third party platform integration, and more field options, but lacks the ability for advanced styling customization.

Plugins can be expensive, and really add up! While not always the case, the vast majority of paid-for plugins offer better functionality than free ones. However, multiple paid-for plugins can be challenging to justify, particularly if you are on a tight budget. 

Gravity Forms

Gravity Forms offers many unique extras and integrations most free contact forms do not. We at Pod Creative use Gravity forms which is a paid-for premium plugin. Our clients sometimes ask us where the time goes in developing a website. One of the ways we spend the time is setting up robust contact forms.

Our experience using Gravity Forms, particularly using conditional logic, payment gateway integrations, and routable notifications, has resulted in seamless, reliable contact forms for our clients. We set up plugins that provide a higher level of reliability and customization.

Integrations & Add on’s – A Pro and a Con

An amazing feature of Gravity forms is the possibility of many third-party integrations. These integrations include: Paypal, Mailchimp, Stripe, FreshBooks Cloud Accounting, Signature, and Polls

And many more. To view the full list of available integrations check it out here.

The con about these integrations and Add on’s? They aren’t free. Many of these features are included in the different tiers of purchase. If you want PayPal Pro, for example, that means purchasing Gravity Forms Elite, which will set you back $259 US. As well, while the integrations and add on’s are handy, they can be tricky to integrate correctly and are time-consuming.

Style Customization – A con

While there are ways to customize Gravity Forms, the plugin does not offer the same level of customization as the Divi Contact Form. However, the ease of set up, multiple content options, and enhanced spam protection more than make up for the lack of style customization.

Form Creation & Content customization – Big pro!

Creating a new Gravity Forms is very straightforward. Select the options you need in your contact form, drag them into place, set up the notifications and voila! You have a contact form. In the back end of the form set up, you can add some Custom CSS. While there aren’t many options for Custom CSS, you can add things such as gf_left_half or gf_left_third. For more information on Custom CSS in Gravity Forms check out this dedicated post.

There are lots of options to include in the contact form, from checkboxes to pricing fields, radio buttons to captcha fields. Conditional formatting can be added to most options and enhance the user’s experience.

wrapping this all up

There are pros and cons to each type of contact form. The Divi Contact form is free, customizable, and straightforward to set up. On the flip side, it does not have options for integration of third-party platforms or offer robust spam protection.

Gravity Forms is a paid plugin, costing upwards of $259 USD for the elite package. It offers robust spam protection, third party platform integration, and more field options, but lacks the ability for advanced customization.

Which contact form do we prefer? For the functionality, integration options, and reliability we use Gravity Forms. In our minds, it is the superior contact form for offering our clients advanced abilities and functionality with ease of use. The capability of Gravity Forms to save a copy of the contact message on the website is a huge selling point.

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